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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Graham

December 12, 2025

5  out of  5
rating by Jonathan Graham
"Super fast and efficient team. Got me 3 different quotes for different vehicles faster than I could think! Trish has assisted my family for many years and it is always a great experience. Caitlin was the one who I was directly communicating with this time and she didn't skip a beat on anything I needed. If you need insurance for anything. The Trish Howser Office is the place to go!!"
We responded:
"Jonathan thank you so much for your kind words! We're thrilled to hear that Caitlin provided you with excellent service. If you ever need any help or have questions in the future, feel free to contact us anytime. We're always here to assist you !"
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chamika wright

December 11, 2025

5  out of  5
rating by chamika wright
"Very perfessional"
We responded:
" Chamika we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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T. Stew

December 5, 2025

5  out of  5
rating by T. Stew
"Great Staff! Always friendly, professional, and quick to resolve any issue(s) and/or need. 1st Class Service⭐!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We think you are 1st class too !!"
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Bill Sommer Jr.

November 21, 2025

5  out of  5
rating by Bill Sommer Jr.
"I have been back and forth with the claims facility for over a month now over an accident I had. I made one call to the office and spoke with Caitlyn there and she contacted the claims department and got right back to me and unbelievably got everything settled and worked out and walked me through it all and had the problem solved immediately for me. She was amazing and I wouldn't want to deal with any other offices besides theirs. Thank you very very much."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Caitlyn is a superstar in our office !!"
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Jamie Lee Trainer

November 21, 2025

5  out of  5
rating by Jamie Lee Trainer
"Roxanne was very knowledgeable and helpful. Very nice and made it very easy for me to understand. Thank you so much!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Roxane is great and always on her A game!!"
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Robert Nace

November 11, 2025

5  out of  5
rating by Robert Nace
"Had to contact Trish Howser's State Farm office and spoke to Kristine. She was very polite and knowledgeable. She actually cared about my problem. Very professional office. I would suggest to anyone needing insurance to contact this office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and Kristine; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steven

November 7, 2025

5  out of  5
rating by Steven
"Awesome...."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Guy Pandolfino

October 30, 2025

5  out of  5
rating by Guy Pandolfino
"I was having trouble with my health care provider not sending documentation to the State Farm Medicare department so they could notify Medicare so they could pay Claims for me. Caitlin came to my rescue and kept on my health care provider until they submitted the documentation Medicare was asking for. Like a neighbor Caitlin was there for me."
We responded:
"Thank you, Guy, for your 5-star review! My State Farm team and I are happy to be your good neighbor! Caitlin is a superstar."
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Susan

October 30, 2025

5  out of  5
rating by Susan
"Joshua is the best! He solved our problem very quickly. Very courteous and polite! Thanks Joshua!"
We responded:
"Sue we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Candy

October 30, 2025

5  out of  5
rating by Candy
"Excellent customer service. Always give me prompt answers and help me in any way they can."
We responded:
"Thank you, Candy, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ileana Morales

October 23, 2025

5  out of  5
rating by Ileana Morales
"Roxanna was great, she helped me obtain renters insurance and made the process easy and stress free. She contacted my leasing office for me so I didn’t have to :) great customer service"
We responded:
"Ileana, appreciate your review! We are delighted to know you had a great experience with our State Farm office and Roxane. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shandelle Buchholtz

October 17, 2025

5  out of  5
rating by Shandelle Buchholtz
"I have spoken to every agent in this office at one time or another over the course of the four years I've been a State Farm customer. Through every policy update, issue, question, or concern they have been been nothing short of compassionate and professional. I cannot thank them enough for always being so kind. I will always recommend Trish and her team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michelle Patashna

October 17, 2025

5  out of  5
rating by Michelle Patashna
"She is really nice and her employees are also really friendly and kind too. Trish instantly makes you feel at home from the second that you meet her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dominique Hoffman

October 1, 2025

5  out of  5
rating by Dominique Hoffman
"Josh was awesome and so helpful for what I called needing. He was very knowledgeable and quick with the questions that I asked. Nobody wants to spend their lunch break opening an insurance policy, but Josh made it quick and easy. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daniel Alexander

September 30, 2025

5  out of  5
rating by Daniel Alexander
"We have been with Trish since 1995 for all our insurance needs. They have taken excellent care of us. Fortunately I have just as good a State Farm agency no I am in Arizona."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kobe Geesey

September 29, 2025

5  out of  5
rating by Kobe Geesey
"She did amazing with helping me with my auto insurance set up, I needed it last second for my new car and she help me get exactly what I needed and wanted ! For a good price as well !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cassidy Ryman

September 24, 2025

5  out of  5
rating by Cassidy Ryman
"Josh was super helpful durring my call and got everything resolved in a timely manner!"
We responded:
"Cassidy, we appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike Galloway

September 19, 2025

5  out of  5
rating by Mike Galloway
"Roxane did a great job with answering questions and following up with me to see that everything was done correctly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alex Qaddoumi

September 18, 2025

5  out of  5
rating by Alex Qaddoumi
"Kristine was a great help, she put the time and the effort to come up with a plan to help me lower my monthly premiums and keep a good coverage."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kim Geesey

September 15, 2025

4  out of  5
rating by Kim Geesey
"Kim has been there for me always. I have been with the company for over 30 years, and she has always treated me with respect and courtesy. The only thing I have a problem with is their pricing."
We responded:
"Thank you, Kim, for your review! We appreciate your feedback and are glad to know that you always have a positive experience with our State Farm team. We’re here to help! Kim is great!!!"
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ERIC HILL

September 11, 2025

5  out of  5
rating by ERIC HILL
"Trish and all of the folks at Stat Farm on Susquehanna Trail are wonderful to work with. They treat you like family!"
We responded:
"Eric we are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We always enjoy talking to you."
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kristin kolba

September 8, 2025

5  out of  5
rating by kristin kolba
"I have had my State Farm insurance with Trish Howser for6 years now and could not be happier with the exceptional customer service I always receive! Roxanne goes above and beyond to answer any questions i have about my policies or insurance in general, always returns my calls in a timely manner. This year she helped me add my 16 new driver to our policy and helped me find available discounts, such as good student, and the drive safe and save app. The customer service Roxane provides is second to none. I highly recommend Trish Howser State Farm Insurance Agency to anyone shopping for a new agent."
We responded:
"Kristin, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Roxane is a valuable team member in our office."
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Mikka Densel

September 3, 2025

5  out of  5
rating by Mikka Densel
"Kristine was wonderful. She is very knowledgeable. If Kristine is not available and a message is left, she is prompt in calling back. The fact that she is local is amazing."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Kristine is a rock star in our office!!"
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Kevin Sprague

August 26, 2025

5  out of  5
rating by Kevin Sprague
"Josh reviewed our insurance information and found a couple minor gaps that we fixed. We appreciate the great customer service and focus for their clients."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rhonda Fourhman

August 15, 2025

5  out of  5
rating by Rhonda Fourhman
"We have used Trish Howser - State Farm Insurance for a number of years for our insurance needs. Roxane Galloway and the entire team are always so great to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"